Our Guarantee
Creative Design Jewelers guarantees their jewelry is free from defects in
material and workmanship. Creative Design Jewelers will, without charge,
repair any defects. This policy does not cover damage
that occurs in normal wear. Creative Designs Jewelers guarantees
that any diamond or diamonds of 0.25 carat and under that pop out due to
manufacturer’s defect will be replaced free of charge, unless the
diamond ring or jewelry piece has been tampered with by another
jeweler/outside source. This guarantee is valid for 5 years from the
date of purchase and the only requirement from the consumer is to have the ring checked at least once a year.
Trade-In Privilege
Creative Design Jewelers offers a full credit of the purchase price of your item(s) excluding sales tax six months after the purchase date, and this will be applied towards your new purchase as long as it is of equal or greater value than your original purchase price. Any diamond returned for an upgrade must be inspected before receiving the purchase price of the item.
Our Services
Refund & Exchange Policy
Creative Design Jewelers will refund or exchange any item sold by us as a stock item from our showcase within 30 days of the invoice date, as long as it was not altered from its original showcase condition. Special or Custom Orders are excluded. You must call in for a return authorization code prior to receiving a full refund. All orders must be inspected before refund is given.
Items that are not refundable: