Our Guarantee

Our Guarantee

Creative Design Jewelers guarantees their jewelry is free from defects in material and workmanship. Creative Design Jewelers will, without charge, repair any defects. This policy does not cover damage that occurs in normal wear. Creative Designs Jewelers guarantees that any diamond or diamonds of 0.25 carat and under that pop out due to manufacturer’s defect will be replaced free of charge, unless the diamond ring or jewelry piece has been tampered with by another jeweler/outside source. This guarantee is valid for 5 years from the date of purchase and the only requirement from the consumer is to have the ring checked at least once a year.

Trade-In Privilege

Creative Design Jewelers offers a full credit of the purchase price of your item(s) excluding sales tax six months after the purchase date, and this will be applied towards your new purchase as long as it is of equal or greater value than your original purchase price. Any diamond returned for an upgrade must be inspected before receiving the purchase price of the item.


Our Services

  • We offer free jewelry cleaning and inspection.
  • We offer free polishing and rhodium plating 2 times/year on any item purchased.
  • We provide in house repairs for your jewelry in a timely manner. 
  • We can have a ring re-sized the same day, if dropped off no later than 2:00 p.m
  • We offer an appraisal service for Insurance purposes.

Refund & Exchange Policy

Creative Design Jewelers will refund or exchange any item sold by us as a stock item from our showcase within 30 days of the invoice date, as long as it was not altered from its original showcase condition. Special or Custom Orders are excluded. You must call in for a return authorization code prior to receiving a full refund. All orders must be inspected before refund is given.


Items that are not refundable:

  • Cast items from wax
  • Specialty Orders
  • Custom Items
  • Altered Items
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